We never sell or furnish information to third parties unless instructed to do so by the person who gave the information. We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this web site. If you have any questions about the privacy and security at our website, You can send email to us by visiting our Contact Page

Information Collection and Use
We are the sole owner of the information collected on this site. We will not sell, share, or rent this information to others. We collect information from our users at several different points on our website.

Order
We request information from the user on our forms. Here a user must provide contact information (like name and address) some forms may require financial and personal information. This information is used for the stated purposes and to fill customers request. If we have trouble processing a customers request, this contact information is used to get in touch with the user.

Cookies
A cookie is a piece of data stored on the users hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site

Log Files
We use IP addresses to analyze trends, administer the site, track users movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing
Any information that is shared with other companies to complete the customers request is not retain, share, stored or used for any secondary purposes by these companies.

Links
Our web site may contain links to other sites. Please be aware that we are not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.

Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and e-mail address.

Security
All data is protected using the most advanced methods available. We take every precaution to protect our users information. When users submit sensitive information via the website, your information is protected both online and off-line.

When a form asks users to enter sensitive information, that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just browsing.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must reenter their password to regain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment.

If you have any questions about the security at our website, You can send email to us by visiting our Contact Page

Special Offers
We send all new customers a welcoming e-mail. Established customers will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out below.

Correction/Updating Personal Information
If a users personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that users personal data provided to us.

You can send email to us by visiting our Contact Page

Choice/Opt-out
Our customers may opt-out of having their information used for purposes not directly related to purchasing a product from our site. For example, if a user buys a product from us, but doesn't want any future promotional materials, they can keep their e-mail address off of our lists

You can visit our Mail List Page to un-subscribe

Notification of Changes
If we change our privacy policy, we will post those changes so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an e-mail. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Guarantee

We stand behind our products and all products are guaranteed against manufacturing defects in materials and workmanship.  Within the 30-day warranty, we will repair and/or replace parts or products that are defective in materials or workmanship. You must present proof of purchase. After the expiration of the 30-day warranty Jump Rope Technology reserves the right to use discretion in repairing and/or replacing parts or products that are defective from normal wear and tear and/or abuse of the product.

Call or Email Us (Do Not Return Product Without Approval)

1 800 953 JUMP ((703) 580-6302 ) – Or Email Us From Our Contact Page